Terms of service

Welcome to DK’s Potatoes! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or using any services on our site.

1. General Information

This website is operated by DK’s Potatoes. Throughout the site, the terms “we,” “us,” and “our” refer to DK’s Potatoes. By visiting our site and purchasing products, you engage in our services and agree to be bound by the terms outlined below.

2. Product Information

We make every effort to display accurate product descriptions and images. However, due to natural variations, the appearance and size of our potatoes and chips may vary slightly.

3. Pricing

All prices are listed in Australian Dollars (AUD) and include applicable GST. We reserve the right to modify pricing at any time without prior notice.

4. Orders and Payment

By placing an order, you confirm that the information you provide is accurate and complete. Payments can be made via PayPal, credit card, or other payment gateways as listed on the checkout page. All orders are subject to product availability.

5. Shipping and Delivery

We offer shipping within Australia only. Delivery times may vary based on your location and the courier service used. We aim to dispatch all orders once a week. Once shipped, we will provide a tracking number via email.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return unopened products within 14 days for a full refund. Shipping costs are non-refundable. If your order arrives damaged, please contact us within 7 days, and we will arrange a replacement or refund.

7. Intellectual Property

All content, including images, text, and designs on this website, is the property of DK’s Potatoes and may not be used without permission.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages that arise from the use of our website or the purchase of our products.

9. Changes to T&Cs

We reserve the right to update or modify these terms at any time. Please check this page regularly for updates.

10. Contact Information

If you have any questions regarding our terms, please contact us at:

  • Email: info@dkpotatoes.com.au

  • Phone: 03 2536 6287